Q: How does the program work?
A: Your order is bundled with other orders of the same item(s) to create a bulk buy where we are able to drive down the overall costs of production and shipping by adding volume. The end result is we can procure a great product for a great price that provides value for both distributors and end users.
Q: I see the sales flyer says FOB Long Beach, how do I get the Bottles delivered to my customer and at what cost?
A: Two options for you: Phenix Direct can coordinate delivery to your customer or if you have a logistics company you work with – they can pick up and deliver. Total costs will depend on final destination and delivery requirements (inside delivery vs dock, etc.). Call us for a comprehensive quote.
Q: What colors are available?
A: The available product colors are as noted in the Product Specifications.
Q: How are the item packaged? What options are there?
A: All items are packaged in tuck or display gift boxes as noted. Custom printing of the boxes is available. In most cases, 2-piece gift box options are available.
Q: When will my customer receive their product if I order by the August 1st deadline?
A: All items should be at the appropriate port by November 1 for delivery by November 15.